I have spent the past three days at the NACAC conference, the big national shindig for college counselors. My motivation was twofold—to see what other market opportunities were out there for my photography and, especially, my video work, and to better understand college admissions marketing requirements.
In the big vendors exhibit hall, I sensed a profound bifurcation between traditional college marketing firms who produce strategic plans and admissions viewbooks, and the web content people. The firms that produce the viewbooks (invariably on thick glossy stock that shows off photography to great advantage) are firmly of the opinion that there is no substitute for print. Some may also have a finger or two in website design, but you can see where their attention is focused.
The web content folks think (somewhat rightly) that the old school marketing firms don't know that a train is about to smash them into smithereens. They are all hot on virtual tours, 360 degree pans, platform development, web development, video tours, video hosting, video production, site metrics, student sourced content, fad of the moment internet internet internet. It all has the whiff of momentary trendiness, with no telling what might emerge as a stable enterprise.
Then I attended a panel of smart, articulate college-bound kids talking about what worked for them. The truisms about this generation that are totally spot on is that they (think they) know how to sift through a ton of information, and they make quick decisions about what to pay attention to. What works for them? Video, video, and more video. Video of students talking about their schools. Passionately. Honestly. If they say what's wrong with their school as well as what's great, the college gets triple credibility points. They hate slide shows of still photographs. Too long to wait for them to load, and they don't tell you anything. They hate anything that has a whiff of them being advertised to. They like the aggregator sites that have lots of schools and lots of student reviews on them. The college home sites all look confusingly alike (“It looks like one person designed them all”), but if there is video of students talking about the school, then they pay attention. They need to see something that makes the school stand out from the crowd. It better not be a “We Like Diversity” message.
And print still works. “If it looks like they put a lot of effort into it, I'll look at it. It's the postcards and advertising stuff that I throw out.”
Everything I saw and heard confirmed my current stance, based on painful past experience: when things feel comfortable and swell, it means everything is just about to change.
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